I. Introduction
Before you begin
II. Mark as paid installment manually
Before you begin
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III. Make partial payment manually
Before you begin
Make partial payment
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Access to policy details → Payment schedule section → Access to an installment detail
Click on the 3-dot icon
Click on the Mark as paid button
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On the Make Payments dialog, you would need to choose the Payment Type
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With the selected payment type, there would be a list of fields that you need to input.
The Payment Amount is required, and this is a field for identifying the payment amount of the transaction
The payment amount must be in the valid range of the installment amount, which means you cannot input the amount that is out of the range
After finishing the input, you would need to tick the confirmation box
Then click on the Submit button to submit the payment
After making the payment successfully, the installment balance will be updated to reflect the new information
Installment status changed
When your payment is not the full amount of the installment, the installment status will be updated to Export Confirmed
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If your installment is fully collected, the status will be updated to Paid
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If you installment is fully paid, but you cancel the received amount (payment amount inputted as negative amount), then the status will be updated to Export Confirmed