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When creating a Person or Company account, Seamless provides you with functionalities to fetch some information about the customer via a third-party API (aka Data Registry service).
Commercial Line (Company) Account
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Customer fields can be used
You can set up customize your account Account form at Account Settings https://contemi.atlassian.net/wiki/spaces/SHC/pages/1904443516/Account+Settings#Fields-and-Layouts
The fields below are the default fields in the system and can not be changed.
Field name | Description |
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FirstName | Capture customer first name |
LastName | Capture customer last name |
FullName | Capture customer full name |
CompanyRegistrationDate | Capture company’s registration date |
Emails | Capture customer email |
Phones | Capture customer phone |
Addresses | Capture customer address |
Reference | Reference of each customer account, is generated by the system |
NIN | Capture customer National Identification Number, must be unique in the system |
DateOfBirth | Capture customer date of birth |
Country | Capture customer country |
Status | Capture customer status (prospect, customer, etc.) |
Preferred Communication | Capture customer’s preferred communication (email, phone, etc.) |
Gender | Capture customer gender |
Scoring | Capture customer scoring (depending on each business, you can define different ways to calculate your customer score) |
JobTitle | Capture customer job title |
Source | Capture customer source (where can you get this customer: direct walk-in, telephone, etc.) |
CreditRating | Capture customer credit rating |
Payment Type | Capture customer’s payment type (cash, cheque, etc.) Note! When you choose the payment type for your customer, this type will be the default payment type for the customer when purchasing policies. |
Payment Frequency | Capture customer’s payment frequency (monthly, annually, etc.) Note! When you choose the payment frequency for your customer, this frequency will be the default payment frequency for the customer when purchasing policies. |
Preferred Collection Date | Capture customer’s preferred collection date (definition is in Payment distribution settings ) Note! When you choose the Preferred Collection Date for your customer, this Date will be the default Preferred Collection Date for the customer when purchasing policies. |
KAM | Capture customer Key Account Manager |
EducationalLevel | Capture customer Educational Level |
CreditScore | Capture customer Credit Score (depending on each business, you can define different ways to calculate your customer score) |
Distribution method | Capture customer Distribution method |
Contact Person | Capture customer Contact Person |
Invoice Email | Capture customer Invoice Email |
PaymentRemarks | Capture customer Payment Remarks |
Renewal Date Alignment | Capture customer Renewal Date Alignment (How to turn on End Date Handling Scheme? ) Note! When you choose the Renewal Date Alignment for your customer, this Date will be using for calculating the default end date when creating a policy for this customer |
Discount Rate | Capture customer Discount Rate |
External Reference | Capture customer External Reference |
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