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Table of Contents
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1. Introduction

Seamless allows you to designate the policy installment for manual payment, enabling you to collect the payment outside of Seamless and record the payment status within Seamless.

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2. Mark as paid installment manually

a. Before you begin

Before you can use the function, there are 2 preconditions:

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  1. With the selected payment type, there would be a list of fields that you need to input.

  2. After finishing the input, you would need to tick the confirmation box

    1. image-20240322-072759.png

  3. Then click on the Submit button to submit the payment

    1. image-20240322-052342.png

  4. After making the payment successfully, the installment balance will be updated to reflect the new information

    1. image-20240322-053226.png

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3. Make partial payment manually

a. Before you begin

Before you can use the function, there are 2 preconditions:

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If your installment is fully paid, but you cancel the received amount (payment amount inputted as a negative amount), then the status will be updated to Export Confirmed

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4. Installment payment details

You can refer to the link to view installment payment details https://contemi.atlassian.net/wiki/spaces/SHC/pages/2179825688/Installment+details#Paid-installment

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