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  1. If your tenant has been configured to send termination emails, you can tick or untick the field labeled Send termination email for this policy?

    1. When ticking on the checkbox, you can select the email template for the policy termination email

  2. Click the Terminate button

  3. The policy will be terminated, and the termination email will be sent if configured

    1. If the termination date has already passed or is today, the policy will be terminated immediately, and its status will be updated to "Terminated."

    2. If you choose a termination date in the future, the policy will be set to terminate on that specific future date, and its status will be updated to "Pending Termination."

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a.

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Terminate policy with a cooling-off period

In case your tenant has set up the cooling-off periods. When terminating a policy, the termination fee can be applied as a default

  1. When the termination effective date is in the range from Policy Start Date +1 to Policy Start Date + cooling-off period days, then the termination fee will default as 0

  2. When the termination effective date is out of the range from Policy Start Date +1 to Policy Start Date + cooling-off period days, then the termination fee will be default as the predefined value in the Product version

You can update the termination fee manually before terminating the policy. The New Premium will be the prorated premium + termination fee

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The reason “Cooling-off period” will be available in dialog

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b. Supported termination reason for Motor Registry

Child pages (Children Display)
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3. Pending termination policies and Terminated policies

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