[Seamless Help Center]

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Version History

« Previous Version 7 Next »

You need to have the “Create accounts” permission to perform this action. You can view your permission in the Roles page.

Create person account

Create company account

To create a new account, you can click on the below button in the Account List, you can create a Person or Company Account

This action will open the Create Account form popup where you need to fill all mandatory information which is marked with asterisk in the form.

The information in the form includes:

Basic Information

This section contains all basic information of the customer. For examples: First Name, Last Name, DOB, Address…

Other Information

Additional information of the customer, including: Credit Score, Credit Rating, Payment Remarks, KAM…

Relationships

This section contains the list of relationships of the customer. You can add a new relationship by clicking on the (plus) button. To add a new relationship, you need to select a relation Account and a corresponding Relationship Type.

Contact List

This section contains the list of contacts of the customer. You can add a new contact by clicking on the (plus) button. To add a new contact, you need to fill all mandatory information which is marked with asterisk in the form.

User Account

You can only see this section if your organization has a customer portal. This section allows you to create a user account for the customer to log into your organization’s customer portal.

After the user account has been created, an email notification will be sent to the customer with username and password to log into the customer portal.

Perform Credit Check

When creating a Person or Customer account, Seamless provides you functionalities to fetch some information of the customer via a third-party API.

Commercial Life (Company) Account

When creating a Company account with an Org. No, you can click on the lookup icon in the Org. No field.

If the input Org. No is valid, following fields will be automatically filled and disabled:

  • Company Name

  • Norway

  • Visiting Address

  • Extra Address

  • Postcode

  • City

  • Credit Score

  • Credit Rating

  • Industry Code

  • Industry

  • Company Registration Date

If the input Org. No is invalid or not existing, you will see the following message:

Private Life (Person) Account

When creating a Person account with an NIN, you can click on the Credit Check button in the Org. No field (This button is only enabled when a NIN number is input).

This button will perform the Credit Check for the customer. Before processing this action, you also need to confirm via a Confirmation dialog. After clicking on “Yes”, the Credit check will be performed.

If the Credit Check can be performed successfully, following fields will be automatically filled and disabled:

  • First Name

  • Last Name

  • DOB

  • Gender

  • Address

  • Postcode

  • City

  • Credit Score

  • Credit Rating

  • Payment Remarks

If the input NIN is invalid or not existing, you will see the following message:

  • No labels