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After a payment is created.
System will determine which user can act as an approver for the payment. This auto selection will be based on some criteria (See https://seamlessinsure.atlassian.net/wiki/spaces/SHC/pages/8290483/Manual+Payment+Approval#Auto-approver-selection-process). There will be only one user will be chosen as an approver.
If the user is determined, the payment will be assigned to that user.
The user will see all pending payments for his/her approvals. See the workflow below.
The user will review and decide to approve, reject, or hold a payment.
Approved payments will continue to Payment Integration process. See Claim Accounting Integration
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Prerequisites
Users who join in claim payment approvals are required to have “Approval payments” permission and approval limits configured in Limit Groups.
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The reminders will be triggered if Pending Payment Approval Reminder setting is enabled. See https://seamlessinsure.atlassian.net/wiki/spaces/SHC/pages/8303880/General+Claim+Settings#Pending-Payment-Approval-Reminder
Payment details after approval
After a payment is done approval process, the payment status, approver name, approval timestamp, held/rejected reason will be reflected on the payment details.
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