Seamless Features
Welcome to Seamless Help Center!
A Powerful End-to-End Solution for Insurance & Reinsurance Management
Seamless is a powerful cloud-native B2B platform designed to simplify and streamline insurance and reinsurance operations. Built on a microservices architecture, Seamless offers modular adoption, allowing businesses to integrate only the features they need while ensuring scalability and efficiency.
This Help Center provides a basic guide to working with Seamless and achieving your business objectives.
Want to see Seamless in action?
Explore selected features live in our Interactive Demo Center. It’s a guided experience showcasing how key modules work—from product setup and policy lifecycle to reinsurance handling.
Please note: Access to the Demo Center requires a separate login and is not connected to your Seamless platform credentials.
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Key Features of Seamless
1. Customer & Sales Management
Manage customer accounts, leads, and contacts in a single dashboard.
Lead tracking, credit checks, and target group segmentation.
Set up team management and sales commissions to optimize performance.
2. Product & Policy Management
Build and configure insurance products using the Product Builder tool.
Issue, adjust, renew, or cancel policies with easy-to-use interface.
Handle bulk policy imports and binders for multiple carriers.
3. Claims Management
Register First Notice of Loss (FNOL) and case management.
Process claims with payment approvals, reserve adjustments, and recoveries.
Integrate claim payment with accounting systems.
4. Finance & Accounting
Manage billing, payments, and installment plans for policies.
Integrate with accounting providers for financial reconciliation.
Track sales commissions, product commissions, and premium distributions.
5. Reports & Compliance
Generate custom and standard reports for sales, policies, claims, and more.
Ensure regulatory compliance with KYC (Know Your Customer) and audit logs.
Export data for Lloyd’s reporting, bordereaux, and accounting purposes.
If you would like to request an article, drop us a mail at seamless.support@seamless.insure