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You can switch between the list of all pending payments in the system and the ones that are waiting for your approval.

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Actions on payments

Approve Payment

To approve a payment, on Pending Payments list, click Approve to approve the payment.

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After the payment is approved, it will disappear from Pending Payments list.

Reject Payment

To reject a payment, on Pending Payments list, click Reject to reject the payment.

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Payment <payment ref. no.> in Claims case <claim ref. no.> has been rejected.

Hold Payment

To hold a payment, on Pending Payments list, click Hold to hold the payment and enter the reason.

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Payment <payment ref. no.> in Claims case <claim ref. no.> has been held.

Reassign

If a payment is not assigned to anyone for approval and you have “Reassign payment approval” permission, you can trigger finding a new assignment for a pending payment. To do this, click on Reassign on one payment in Pending Payments list.

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