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Action

Name

Description

This button is to open the Create Case form popup where you can create a new case.

To create a new case, you need to fill all mandatory information which is marked with asterisk in the form

 

Assign user

This action is to assign a specific user to handle the case.

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Edit

This action is to open the Update Case form popup where you can adjust information of the selected case.

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Delete

This action is to completely delete a case. Before processing this action, you need to confirm via a Confirmation dialog.

 

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