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On Add Reserve popup, besides the required information, you need to select Add RTV checkbox to tell system that you need to Add RTV reserve for this transaction.

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On Claim Transactions tab of one claim, click add Payment against one row in Consolidated View. Add Payment popup will display:

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On Add Payment popup, besides the required information, you need to select Add RTV checkbox to tell system that you need to Add RTV payment for this transaction.

After the reserve transaction is saved, RTV payment transaction will be create automatically with amount = Payment amount * 1.2.

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Approve RTV transactions

When a reserve or payment transaction is approved/rejected/held, the corresponding RTV reserve or payment will be approved/rejected/held as well.