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Users who join in claim payment approvals are required to have “Approval payments” permission and approval limits configured in Limit Groups. Users who have “Approve payments” permission but are not configured in Limit Groups will not be able to approve payments. See Limit Groups

Pending Payments

Pending Payments view lists payments waiting for approvals. To access to the list, go to Claim menu and click on Pending Payments.

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You can switch between the list of all pending payments in the system or the ones that are waiting for your approval.

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Actions on payments

Approve Payment

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Payment <payment ref. no.> in Claims case <claim ref. no.> has been held.

Reassign

If a payment is not assigned to anyone for approval and you have “Reassign payment approval” permission, you can trigger finding a new assignment for a pending payment. To do this, click on Reassign on one payment in Pending Payments list.

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If a assignee can be found, the payment will be updated with the new assignee.

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