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  • You can view and edit a question by clicking on the question name

  • You can reference to the question detail to see the guidance

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Clone question 

  • You can clone a question by clicking on the [clone] button 

  • The cloned question will have the Clone word at the end of the name, you can update the name but can’t rename it duplicate as the original question 

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Remove question 

  • You can remove a question by clicking the [remove] button

  • You need to confirm the remove action before the system performed 

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Question detail 

The question detail is opened when you click on the question name. There are 5 sections in the detail block: main information, lookup source, common question properties, conditional question behaviours, and proposed JSON 

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Question main information

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  • You can update the name and the type of the question 

    • You can view the rule of question name by clicking the [i] button 

  • Notice that the question name must be unique, so it can’t be duplicated with other questions’ names

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Lookup source 

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  • This option only visible for the question type Lookup choice 

  • You can select the lookup that is suited to this question, and all the values of the question will be got from this lookup 

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Question properties 

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  • The question properties are changed based on the question type

  • Input required: the question is required or not. You can set the question as always required, or only require with conditions, or is an optional question

  • Default value: The default value of the question, your users can see this value when opening the product Q&A for the first time 

  • Default value from customer: ?

  • Minimum length and Maximum length: the minimum and maximum value 

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Conditional question behaviours 

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There are 2 parts to this section: the behavior and the condition

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  • For the behaviour a, b, c, d: You can set one or multiple conditions, each condition will have 3 fields: question, where clause, and value. You can input any value in the Value field 

  • For the behaviour e: You can define the condition question, and the lookup name. The lookup name must be matched with a sheet in the AgencyLookup file 

  • For the behaviour f: You can define one or multiple questions, so when users clear the question, then these defined questions’ values will be cleared either.

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Proposed JSON

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This JSON is generated from the information above that you have updated