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Introduction

Actions made on Seamless are recorded in Audit Log for auditing & investigation purposes.

Data are recorded at technical level where it will be hard for business users to read.

Pre-requisites

In order to view Audit log, you will need below permission:

  • View audit logs

Audit Log

  • Audit log can be found at Cogwheel > Audit Log

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  • Audit log screen

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Column

Description

Comment

ID

Object unique ID

Date Time

Date time when the event occurred

User

User who did the event

Entity

Object entity:

  • User

  • Customer

  • Lead

  • Sale

  • Contact

  • Note

  • Task

  • Role

  • Deal pipeline

  • Template

  • Queue

  • Entity

  • Claim

  • Agreement

  • Application

  • Guarantee

  • Installment

  • Importer

  • Account Contact

  • Any customized Entity…

Event

Event occurred:

  • Created

  • Updated

  • Deleted

  • Any entity specific event…

Data

Display in format:

<Object> <Event>

Example: user created