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In the Account List table, you can change the column order by dragging and dropping the column name. Additionally, you can select/deselect the columns to be displayed in the table via the column config option:
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You need to have the “Create accounts” permission to see this button.
This action is to open the Create Account form popup where you can create a new Person or Company Account.
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To create a new account, you need to fill all mandatory information which is marked with asterisk in the form. The information in the form include:
Basic Information
This section contains all basic information of the customer. For examples: First Name, Last Name, DOB, Address…
Other Information
Additional information of the customer, including: Credit Score, Credit Rating, Payment Remarks, KAM…
Relationships
This section contains the list of relationships of the customer. You can add a new relationship by clicking on the button. To add a new relationship, you need to select a relation Account and a corresponding Relationship Type.
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Contact List
This section contains the list of contacts of the customer. You can add a new contact by clicking on the button. To add a new contact, you need to fill all mandatory information which is marked with asterisk in the form.
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User Account
You can only see this section if your organization has a customer portal. This section allows you to create a user account for the customer to log into your organization’s customer portal.
After the user account has been created, an email notification will be sent to the customer with username and password to log into the customer portal.
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Edit Account
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You need to have the “Update accounts” permission to see this button.
This action is to open the Update Account form popup where you can adjust information of the customer. It contains same information as you create a new account (can also perform following actions:
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Delete Account
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You need to have the “Delete accounts” permission to see this button.
This action is to completely delete a customer account. Before processing this action, you need to confirm via a Confirmation dialog.
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Note: The account can only be deleted ONLY IF it does not have any policy, otherwise you will receive this error message.
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Search
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This textbox allows you to search for an account based on the account’s name; the system will return all accounts whose names contain part of the input.
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