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Introduction

This is the page where user can manage the lead accounts in Seamless; also, to convert the leads into customer accounts.

Pre-requisites

In order to access the leads list, users should have “View leads” permission.

The page can be accessed via the “Accounts” → “Leads” menu option.

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Lead List

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Column

Description

Name

Lead’s name, this field contains First Name and Last Name of the lead

Company

Company name of the lead

Mobile

Phone number of the lead

Email

Email address of the lead

Organization

Organization of the lead

Action

Name

Description

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Create

User needs to have the “Create leads” permission to see this button.

This button is to trigger the Create account form popup where user can create a new Person or Company Account.

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Delete

User needs to have the “Delete leads” permission to see this button.

The button is only enabled after user has selected at least 1 lead to be deleted, it allows user to delete multiple leads at the same time.

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Convert

This action is to trigger the Create account form popup where user can convert the lead into a new Person or Company Account.

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To convert the lead to a new account, user needs to fill all mandatory information which is marked with asterisk in the form.

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Edit

User needs to have the “Update leads” permission to see this button.

This action is to trigger the Update lead form popup where user can adjust information of the lead.

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Delete

User needs to have the “Delete leads” permission to see this button.

This button is to completely delete a single lead. Before processing this action, user needs to confirm via a Confirmation dialog.

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