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Introduction

This is the page where user can manage the customer accounts in Seamless. Currently, there are 2 types of account:

  • Person

  • Company

Pre-requisites

In order to access the account list, users should have “View accounts” permission.

The page can be accessed via the “Accounts” menu option.

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Account List

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Column

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Description

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Name

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Customer’s name, this field contains First Name and Last Name of the customer

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Reference

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Systems' reference ID of the customer

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NIN/Org No.

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NIN of personal account and Organization Number of company account

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Email

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Email address of the customer

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Phone

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Phone number of the customer

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Address

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Address of the customer

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KAM

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Key Account Manager who manages the customer

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Status

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Customer’s status: Lost, Prospect, Customer

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Organization

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Organization of the customer

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Action

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Name

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Description

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Edit Customer

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This action is to trigger the edit customer form popup where user can adjust information of the customer

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Delete Customer

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This action is to completely delete a customer account, but ONLY IF the customer does not have any policy, otherwise user will receive this error message

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Before processing this action, user needs to confirm via a Confirmation dialog

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