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You need to add reserve & payment transaction first before adding recovery/recovery received later. See Add Payment
If not, it will show error:
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Add Recovery Received
To add a recovery received, please click on Add Recovery Receive button of one row in Consolidated View on Claim Transactions tab.
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It will show Add Recovery popup where you can input the recovery transaction information.
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You need to provide:
Transaction Information:
Type: transaction type. Can be Salvage or Subrogation.
Cover: cover that you want to make transaction against. This is auto prefilled.
Claim Type: type of the injury / damage. This is auto prefilled.
Cause Type: cause of the injury / damage. This is auto prefilled.
Claim Element: purpose of reserve/payment. This is auto prefilled.
Amount: recovery received amount. Can be positive or negative depending on your permission.
Description: short notes about the transaction.
Adjust Recovery: If this option is checked, the recovery received will reduce the outstanding recovery. If it’s unchecked, the recovery received will not reduce the outstanding recovery. You need permission to check/uncheck this option. See Claim Permissions.
After you’re done with required recovery received transaction information, you need to click Save to accept creating new recovery received transaction. If the recovery received transaction is saved successfully, it will be displayed on the top in the Detailed View of Claim Transactions tab. Also, the Consolidated View will be updated with the new Total value.
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Once a recovery received transaction is added, you cannot modify or delete that recovery received transaction. If you want to adjust the recovery received, please create a compensating recovery received transaction. See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1763049538/Add+Recovery+Received#Add-Recovery-Received |