There are 3 types of account in the system:
Accounts: customers of the organization
Leads: potential customers who didn't purchase any quote
Contacts: TBD
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This is the Accounts main menu, where you can access the Accounts feature: Page Tree
Customer Accounts: Current customers (e.g., individuals or organizations like CEO/Representatives).
Leads: Potential customers without any purchases.
Contacts: Linked to Accounts (e.g., relatives, spouses for personal; representatives for organizations).
You can group customers using Target Groups (e.g., by product or demographics) and manage tasks with Checklists (e.g., sending document requirements). Households organize customers living together.