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Table of Contents
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1. Introduction

This screen allows you to do some setup or configuration related to Accounts (Customers) such as setting up some default values, or layout of Account Lists,….

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Before you begin

You must have permission “Update module configuration” to be able to modify information in on this screen.

2. General Settings

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The table below describes the meaning of each settingssetting.

Settings

Description

Account reference start value (leave empty to start at 1)

The reference number will be calculated from the input number.

For example: the input number is 1000 => the 1st account is 1000, the 2nd account is 1002 and so on

Allowed Account type(s)

There are 2 account types in Seamless: Company (commercial line) and Person (private line). Depend on your business to choose the account type in Seamless. Your selection will be displayed when you create a new account in the Account List

Choose default KAM

Your customer accounts' default KAM (key account manager).

Default mobile phone prefix (Use +xx)

Your customer accounts' default prefix mobile phone.

Default selected country

Your customer accounts' default country.

Enable/disable account modulus 11

External lookup on Org.No field (requires external API configured)

External lookup on SSN field (requires external API configured)

Modulus 11 verification for SSN/Org.No

Scoring Feature (requires external scoring API and internal scoring algorithm defined. Go to Scoring Management to configure)

Show Map as Street View

Street View API Key

3. Fields and Layouts

In this tab, you can config the fields and layouts of your customer accounts’ information

a. Field

The fields on this tab represent the available information that Seamless can store from your customer information

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If you have other data to store from your customer, you can create a new field for your Seamless tenant.

  1. You need to enter the Name of the field, field's name and choose the predefined type.

  2. If your field is required then tick on the checkbox Required.

  3. After finishing, click Save to save your new field

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b. Layout

This is a place where you can define the layout of the customer detail popup Edit Account

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c. Change the field on your layout

  1. Choose the layout that you want to edit. The name with the prefix Personal will be the person account popup, while the commercial will be the company popup

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  1. Hold your mouse to a field that you want to change, and choose the remove button to remove the field that you don’t want to display

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  1. Click Save to save your changes

d. Edit your layout

  1. Choose the layout that you want to edit. The name with the prefix Personal will be the person account popup, while the commercial will be the company popup

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  1. Choose the layout that you want to apply. Drag it to the screen and drop it when you see the icon below. If you want to have a layout with a big row for only 1 field, you can choose the section instead of layouts.

4. Data mapping

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