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  • Transaction Information:

    • Type: transaction type. Can be Salvage or Subrogation.

    • Cover: cover that you want to make transaction against. This is auto prefilled.

    • Claim Type: type of the injury / damage. This is auto prefilled.

    • Cause Type: cause of the injury / damage. This is auto prefilled.

    • Claim Element: purpose of reserve/payment. This is auto prefilled.

    • Amount: recovery amount. Can be positive or negative depending on your permission.

    • Description: short notes about the transaction.

  • Recipient Information: this section records the person who you will request for the recovery amount.

    • Copy from Claimant: if you want to have Recipient information prefilled from Claimant information, you can click on this button. The claimant information will be copied to Recipient.

    • OR Select from Recipient List (See Recipient Management). When you select an existing recipient from the list, system will automatically populate recipient information into claimant fields.

    • Type: recipient type. Can be Person or Company.

    • If type is Person, the following info should be provided:

      • First Name: first name of the recipient

      • Last Name: last name of the recipient

    • If type is Company , the following info should be provided:

      • Company Name

      • Representative Name

    • NIN / Organization No.: identity of the recipient If you enter NIN/Org. No. into NIN / Organisation No. field and click on Magnifier icon, system will try to search for the account with that NIN/Org. No.. If there is a matching account, it will show a confirmation. If you select Yes, the account information will be populated into claimant fields.

    • Address: address of the recipient

    • Postcode: Postcode of the recipient

    • City: City of the recipient

    • Country: Country of the recipient

    • Phone Number: phone number of the recipient

    • Email Address: email address of the recipient

    • Add to Recipient List: if Select from Recipient List dropdown has no value, you can tick this option to add recipient to shared Recipient List.

    • Update to Recipient List: if Select from Recipient List dropdown has value, you can tick this option to update current recipient info to the selected Recipient.

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Info

Once a recovery transaction is added, you cannot modify or delete that recovery transaction. If you want to adjust the recovery, please create a compensating recovery transaction. See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1763115056/Add+Recovery#Add-Recovery

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