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Introduction

During the quotation process, users can apply:

  • Underwriting adjustment

  • Sales discount

  • Product commission

  • Sales commission

  • Payment discount

The applications are independent of one another and can be done at the Quote Review stage. After inputting the rate, click the Calculator icon to get the figures updated.

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Seamless allows you to refine your quotes with underwriting adjustments, discounts, commissions, and payment options. These can be applied independently at the Quote Review stage to ensure accuracy and flexibility.

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titleHow does Seamless calculate the premium breakdown?

Seamless calculates the premium breakdown by combining various factors to ensure accuracy and transparency. Here’s how it works:

  1. Tariff Premium: The starting cost of the insurance product based on the coverage and risk factors.

  2. Adjustments:

    1. Underwriting Adjustments: Modifications applied at the policy or cover level.

    2. Sales Discounts: Discounts added during the quotation process.

    3. Customer Discounts

    4. Promotion Discounts: Reductions applied using promotion codes.

    5. Payment Discounts: Discounts or charges based on payment terms (e.g., lump sum vs. installments)

  3. Commissions:

    • Product Commission: Compensation built into or added to the premium.

    • Sales Commission: Payments to sales agents, affecting the total premium.

  4. Taxes and Policy fees: Any applicable taxes or regulatory fees are added to the premium.

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titleWhy I can't see the complete premium breakdown in my tenant?

Certain components (customer discounts, payment discounts, e.g) require specific features and setup. If you need to use these but don’t see them, please reach out to our Support team for assistance.

Premium breakdown

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titleUnderwriting adjustment
Info

These permissions are required accordingly: View underwriting adjustment; Set underwriting adjustment

Underwriting adjustments allow you to adjust premiums at both the Policy and Cover levels.

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  • Enter the adjustment percentage in the UW Adjustment white box.

  • Use button image-20250121-071932.pngImage Added to expand and view all adjustment

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  • View underwriting adjustment

  • Set underwriting adjustment

Sales discount

  • factors for each cover.

  • Toggle between Policy and Cover levels using button image-20250121-071437.pngImage Added

  • Add comments for the adjustment using button image-20250121-071953.pngImage Added for clear documentation.

Note: Fixed-price covers and taxes (e.g., Hussopp) are not affected by underwriting adjustments.

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titleSales discount
Info

One of these permissions are required accordingly: Sales discount level 1

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; Sales discount level 2

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Applying Underwriting Adjustment

  • Underwriting adjustment can be applied on the Policy level and Cover level

    • You can input the % adjustment in the white box, in the UW adjustment

    • You can expand to see all the UW adjustment factors on all covers by the button (1) in the image

    • You can choose the Cover level or Policy level to apply the UW adjustment by the button (2) in the image

    • You can write down the comment when adjustment premium by the button (3) in the image

      Image Removed

Before application

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After application

Please note: “fixed price” cover and Tax aren’t affected by the UW Adjustment (e.g. Hussopp)

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Applying Sales Discount

Before application

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After application

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Applying Product Commission

Before application

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After application

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Applying Sales Commission

Before application

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After application

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Applying Payment Options

  • When you choose the payment option in the quote by clicking on the Edit button, then the payment discount will be applied to your quote as %

  • The payment option is defined in General tab

  • The payment option only affects your quote’s premium when the feature Payment Options in Quotes is turned on → if not then it won’t be affected to the premium, and the payment options will be chosen in the shopping cart

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; Sales discount level 3

Please see Product Settings for more information.

Sales discount allow you to adjust premiums at the Policy level.

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Product commission

  • View quote commission

  • Set quote commission rate

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Sales commission

  • View sales commission

  • Set sales commission rate

  • Note! When choosing the product to create a quote, make sure your organization allows you to apply sales commissions. Please see Organizations for more information

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Payment discount

  • The feature flag “Payment Options“ and “Payment Options in Quotes“ is turned on (please contact the Contemi support team to turn them on if needed)

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Enter the discount percentage in the Sales discount white box.

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titlePromotion discount
image-20250121-075513.pngImage Added
  • Enter the promotion code in the Promotion Code box

  • Seamless will validate and apply it to the quote.

    • An error message will appear when the code is invalid

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  • The discount is calculated, and the premium is reduced accordingly.

Please see Promotion discount setup for more information.

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titlePayment discount
Info

The features “Payment Options” and “Payment Options in Quotes” must be enabled to apply this discount.

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To apply a payment discount, select a payment option in the quote by clicking the Edit button.

  • Payment options are defined in product setup.

  • The discount will only affect the premium if the Payment Options in Quotes feature is enabled. Otherwise, the payment option will be selected in the shopping cart without impacting the premium.

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titleProduct commission
Info

These permissions are required accordingly: Product commission; View quote commission; Set quote commission rate

Product commission refers to a percentage paid to sales agents, distributors, etc. for selling specific insurance products. It is a predefined rate configured for each product and can also be adjusted per quote if needed.

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  • Enter the percentage in the Product commission white box.

  • The product commission calculation varies based on the type: Add-On Commission displays above the final premium, while At-Cost Commission displays below the final premium.

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titleSales commission
Info

These permissions are required accordingly: View sales commission; Set sales commission rate

Note! Before creating a quote, ensure your organization allows the application of sales commissions. For more details, refer to Organization setup

Sales commission is a percentage paid to sales agents, brokers, or distributors as compensation for selling insurance policies.

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  • Enter the percentage in the Sales commission white box.

  • The sales commission calculation varies based on the type: Add-On Commission displays above the final premium, while At-Cost Commission displays below the final premium.