For the newly registered claim, you need to add the initial reserve transaction first before adding payment/recovery/recovery received later.
Add initial reserve
To add the initial reserve, please click on + Add Reserve button on Claim Transactions tab.
It will show Add Reserve popup where you can input the reserve transaction information.
On this popup, you need to provide:
Type: transaction type. Can be Indemnity or Expense.
Cover: cover that you want to make transaction against.
Claim Type: type of the injury / damage.
Cause Type: cause of the injury / damage.
Claim Element: purpose of reserve/payment.
Amount: reserve amount. Can be positive or negative depending on your permission.
Description: short notes about the transaction.
Information in Cover, Claim Type, Cause Type, Claim Element are from https://contemi.atlassian.net/wiki/pages/resumedraft.action?draftId=1762296043. See more in Claim Transaction Details Levels (Claim Type, Cause Type, Claim Element and Mapping)
After you’re done with required reserve transaction information, you need to click Save to accept creating new reserve transaction. If the reserve transaction passes the limit validation (See Limit Groups), the new reserve transaction will be added and displayed on the top in the Detailed View of Claim Transactions tab. Also, the Consolidated View will be updated with the new Total value.
Once a reserve transaction is added, you cannot modify or delete that reserve transaction. If you want to adjust the reserve, please create a compensating reserve transaction. See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1762034009/Add+Adjust+Reserve#Adjust-reserve.
Adjust reserve
On Consolidated View of Claim Transactions tab, click on Adjust Reserve button of one row.
It will show Adjust Reserve popup with Cover - Claim Type - Cause Type - Claim Element prefilled.
You only need to provide:
Type: transaction type. Can be Indemnity or Expense.
Amount: reserve amount. Can be positive or negative depending on your permission.
Description: short notes about the transaction.
After you’re done with required reserve transaction information, you need to click Save to accept creating new reserve transaction. If the reserve transaction passes the limit validation (See Limit Groups), the new reserve transaction will be added and displayed on the top in the Detailed View of Claim Transactions tab. Also, the Consolidated View will be updated with the new Total value.