[Seamless Help Center]

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I. Introduction

II. General

Field

Description

Update Credentials

Run Now

Retry Overdue Payments

For too-old overdue payments (more than 3 months from the current), you need to manually ask Seamless to get all overdue payments. When clicking the button, Seamless will get all the overdue payments in the past and can get a maximum of 1000 payments per time.

There is permission required to perform the retry action. Please contact our support team to grant permission.

Reference

III. Connection details

III. Connection details

IV. Invoice Settings

V. Income Account Details

VI. Handling fee

This section allows you to define how to inform Tripletex about handling fees when purchasing policies in Seamless.

Field

Description

Fee type

You can define whether the handling fee is charged:

  • No handling fee will be charged

  • The handling fee will be charged per policy

  • The handling fee will be charged per customer (one customer can be charged once (question))

Fee Product ID

The ID that you use to define the fee. Tripletex will use this code to identify which amount in the transaction is the handling fee

Fee Product Name

Name of the fee when sending to Tripletex

Fee Line Description Text

Description of the fee when sending to Tripletex

Refund Product Id

The ID that you use to define the refund fee. When cancel (or terminate entirely) a policy, the fee will be refunded 100%, and this ID will be used at that time

Refund Product Name

Name of the refund fee when sending to Tripletex

Refund Line Description Text

Description of the refund fee when sending to Tripletex

VII. Commission product

Field

Description

Sales Commission Product Id

The ID that you use to define the sales commission. Tripletex will use this code to identify which amount in the transaction is the sales commission.

Sales Commission Product Name

Name of the sales commission when sending to Tripletex

Sales Commission Description Text

Description of the sales commission when sending to Tripletex

VIII. Invoice notes

IX. Journal Posting Settings

X. Credit Account and Debit account

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