[Seamless Help Center]

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Introduction

This is the page where user can manage the customer accounts in Seamless. Currently, there are 2 types of account:

  • Person

  • Company

Pre-requisites

In order to access the account list, users should have “View accounts” permission.

The page can be accessed via the “Accounts” menu option.

Account List

Column

Description

Name

Customer’s name, this field contains First Name and Last Name of the customer

Reference

Systems' reference ID of the customer

NIN/Org No.

NIN of personal account and Organization Number of company account

Email

Email address of the customer

Phone

Phone number of the customer

Address

Address of the customer

KAM

Key Account Manager who manages the customer

Status

Customer’s status: Lost, Prospect, Customer

Organization

Organization of the customer

Action

Name

Description

Edit Customer

This action is to trigger the edit customer form popup where user can adjust information of the customer

Delete Customer

This action is to completely delete a customer account, but ONLY IF the customer does not have any policy, otherwise user will receive this error message

Before processing this action, user needs to confirm via a Confirmation dialog

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