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Now, you need to open the newly-create queue to add members in. See https://seamlessinsure.atlassian.net/wiki/spaces/SHC/pages/30146768/Phone+Queues#EditQueues#Manage-anQueue-existing-QueueMembers
Edit an existing Queue
On Queue List, click on Edit button of one queue. It will show Update Queue popup where you can update the queue information.
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