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After the customer or you hangs up the call by clicking Hang up button 
, you will see the Call button 
to recall call back the customer:
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| Info |
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If Enable/Disable Call Recording For Incoming Calls setting is enabled (see https://seamlessinsure.atlassian.net/wiki/spaces/SHC/pages/8296541/Telephony+Settings#General-Settings), your call with customer will be recorded and it can be heard again or downloaded in the Call Log (see Call Log). Only authorized users can access to the recordings. |