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On Call Queue List, you can see all the call queues that you have joined with the following information:

  1. Action:

    1. Connect image-20250106-104011.png : if you want to receive the incoming calls from a specific queue, you need to connect to the queue.

    2. Disconnect image-20250106-103930.png : if you don’t want to receive the incoming calls from a specific queue, you need to disconnect to the queue.

  2. Queue Name: queue name that you are in

  3. Description: queue description

  4. Owner: name of queue owner

  5. Created At: date that queue is created

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