Page Comparison

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1. Action:

   1. Connect : if you want to receive the incoming calls from a specific queue, you need to connect to the queue.

   2. Disconnect : if you don’t want to receive the incoming calls from a specific queue, you need to disconnect to the queue.

2. Queue Name: queue name that you are in. Click on queue name to view call queue details (see https://seamlessinsure.atlassian.net/wiki/spaces/SHC/pages/66650301/Call+Queue#Call-Queue-Details).

3. Description: queue description

4. Owner: name of queue owner

5. Created At: date that queue is created

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