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Table of Contents
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1. Introduction

This is the page where you can manage the lead accounts in Seamless. Also, convert the leads into customer accounts.

Before you begin

To access the leads list, you should have “View leads” permission.

The page can be accessed via the “Accounts” → “Leads” menu option.

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2. Lead List

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The Lead List provides you with some information about the leads:

  • Name (by clicking on the Lead Name, you will be redirected to the corresponding Lead Details page)

  • Company

  • Mobile

  • Email

  • Organization

In the Lead List table, you can change the column order by dragging and dropping the column name. Additionally, you can select/deselect the columns to be displayed in the table via the column config option:

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You can also perform the following actions:

3. Search & filter

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This provides more search criteria for the Lead entity:

  • First Name

  • Last Name

  • Mobile

  • Email

  • KAM

  • Company Name

  • Address

  • Postcode

  • City

  • Country

If multiple search criteria are selected/input, the system will combine all the criteria and search for the leads who have corresponding attributes matching/containing the search values.

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The "Leads" feature helps you manage potential customers who haven't made a purchase yet. Seamlessly create, edit, or remove leads, and keep track of all your prospects in one place to grow your customer base effectively.

Manage leads

Expand
titleView leads in the tenant
Info

You need to have the privilege permissions to perform this action. (View leads)

  1. Access Accounts menu → Leads

The Leads list displays key details like Name, Company, Mobile, Email, and Organization. Click an lead name to view details, reorder columns by dragging, or customize the displayed columns using the column config option.

Easily search and filter the lead list by name, email, mobile, or other details to quickly find what you need. If multiple search criteria are used, the system combines them to display accounts with matching attributes for all selected values.

Expand
titleView lead details

The Lead Details page provides a comprehensive view of lead information

Image Added

Create & Convert leads

Expand
titleCreate lead
Info

You need to have the privilege permissions to perform this action. (Create accounts, import accounts, view accounts)

  1. Access to Accounts menu → Accounts

  2. Click image-20250117-073536.pngImage Added in the Account List

  3. Select customer type (Company or Person)

  4. Fill in mandatory fields

  5. Click image-20250117-073750.pngImage Added to add the account

Expand
titleConvert lead
Info

You need to have the privilege permissions to perform this action. (Create accounts, import accounts, view accounts)

  1. Access to Accounts menu → Accounts

  2. Click image-20250117-073536.pngImage Added in the Account List

  3. Select customer type (Company or Person)

  4. Fill in mandatory fields

  5. Click image-20250117-073750.pngImage Added to add the account

Expand
titleAdding multiple leads
Info

You need to have the privilege permissions to perform this action. (Create accounts, import accounts, view accounts)

  1. Access to Accounts menu → Accounts

  2. Click image-20250117-073536.pngImage Added in the Account List

  3. Select customer type (Company or Person)

  4. Fill in mandatory fields

  5. Click image-20250117-073750.pngImage Added to add the account

https://seamlessinsure.atlassian.net/wiki/x/Qqp_/

https://seamlessinsure.atlassian.net/wiki/x/-69_/