Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents
stylenone

1. Introduction

This is the page where you can manage the lead accounts in Seamless. Also, convert the leads into customer accounts.

Before you begin

To access the leads list, you should have “View leads” permission.

The page can be accessed via the “Accounts” → “Leads” menu option.

...

2. Lead List

...

The Lead List provides you with some information about the leads:

  • Name (by clicking on the Lead Name, you will be redirected to the corresponding Lead Details page)

  • Company

  • Mobile

  • Email

  • Organization

In the Lead List table, you can change the column order by dragging and dropping the column name. Additionally, you can select/deselect the columns to be displayed in the table via the column config option:

...

The "Leads" feature helps you manage potential customers who haven't made a purchase yet. Seamlessly create, edit, or remove leads, and keep track of all your prospects in one place to grow your customer base effectively.

Manage leads

Expand
titleView leads in the tenant
Info

You need to have the privilege permissions to perform this action. (View leads)

  1. Access Accounts menu → Leads

The Leads list displays key details like Name, Company, Mobile, Email, and Organization. Click an lead name to view details, reorder columns by dragging, or customize the displayed columns using the column config option.

Easily search and filter the lead list by name, email, mobile, or other details to quickly find what you need. If multiple search criteria are used, the system combines them to display accounts with matching attributes for all selected values.

Expand
titleView lead details

The Lead Details page provides a comprehensive view of lead information

Image Added

This section gives you all the information about the sale. Besides, you can also perform the following actions:

...

3. Search & filter

...

This provides more search criteria for the Lead entity:

  • First Name

  • Last Name

  • Mobile

  • Email

  • KAM

  • Company Name

  • Address

  • Postcode

  • City

  • Country

If multiple search criteria are selected/input, the system will combine all the criteria and search for the leads who have corresponding attributes matching/containing the search values.

...

Create & Convert leads

Expand
titleCreate lead
Info

You need to have the Create leads permission to perform this action.

  1. Access to Accounts menu → Leads

  2. Click image-20250117-073536.pngImage Added in the Lead List

  3. Fill in mandatory fields

  4. Click image-20250117-073750.pngImage Added to add the lead

Expand
titleConvert lead to a customer
  1. Access to Accounts menu → Leads

  2. Click Image Added on a lead in the Lead List

  3. Choose to convert the lead into a Person or Company account

  4. Input necessary information in the Create account form

  5. Save the form to create the customer account

Expand
titleImport multiple leads