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Introduction

This is the page where user you can manage the Contacts for corresponding customer accounts in Seamless.

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Prerequisites

In order to access the contacts list, users you should have “View contacts” permission.

The page can be accessed via the “Accounts” → “Contacts” menu option.

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Contact List

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Column

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Description

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Name

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Contact’s name, this field contains First Name and Last Name of the lead

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Related account

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Customer account which relates to the contact

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Mobile

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Phone number of the contact

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Email

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Email address of the contact

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Organization

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Organization of the contact

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Action

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Name

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Description

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Create

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User needs to have the “Create contact” permission to see this button.

This button is to open the Create Contact form popup where user can create a new Person or Company Account.

To create a new account, user needs to fill all mandatory information which is marked with asterisk in the form

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Delete

User needs to have the “Delete contact” permission to see this button.

This button is to completely delete a contact. Before processing this action, user needs to confirm via a Confirmation dialog.

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The Contact List provides you some information of the contacts:

In the Contact List table, you can change the column order by dragging and dropping the column name. Additionally, you can select/deselect the columns to be displayed in the table via the column config option:

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You can also perform following actions:

Search & Filter

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This provides more search criteria for the Account entity:

  • Name

  • Email

  • Phone

  • Account

If multiple search criteria are selected/input, the system will combine all the criteria and search for the contacts who have corresponding attributes matching/containing the search values.

More info in https://contemi.atlassian.net/l/c/t6Dm0NAd.