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Claim Summary Info contains two boxes widgets providing basic information about the claim and its policy.

Claim Information

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In this boxwidget, you can find the very basic information about the claim. You can customize the information displayed here (See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1761935570/Claim+Form+Layout#%E2%80%9CClaim-Summary%E2%80%9D-layout):

  • Claim reference with insured object name

  • Claim status: current state of the claim. Can be Registered, Open, or Closed.

  • Claim Handler: name of the person who handles the claim.

  • Product: name of the policy that the claim is made on

  • Organization: name of the organization that the claim is made in

  • Reported Date: date that the claim is reported

  • Date of Loss: date that the claim happens

  • Account Name, Phone number, Email, NIN/Org. No.…: policyholder / customer information

  • Outstanding Reserve: Total Outstanding Reserve (Indemnity/Expense)

  • Payment: Total Payment (Indemnity/Expense)

  • Recovery: Total Recovery Estimated

  • Received: Total Recovery Received

  • Created date and user name

  • Last updated date and user name

  • Total time spent: total of time that have been logged for this claim

Policy Information

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In this boxwidget, you can find the very basic information about the policy that is effective on Date of Loss:

  • Policy Reference

  • Policy Status: this is the current status of the policy.

  • Term: insurance period

  • Premium: policy premium on Date of Loss

  • Product

  • Covers: list of covers included in the policy and effective on Date of Loss

  • Generated policy documents available on Date of Loss

  • Deductible

If you want to update Deductible, please click on Edit button on the top-right corner.

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It will show Update Policy information, enter the Deductible and

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After updating, the deductible will be updated on the Policy Information widget.

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