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Field

Description

Cooling Off Period (Days)

image-20240703-021631.png

Define the cooling-off period

  • Upon terminating a policy with an effective date falling between one day after the Policy Start Date and the Policy Start Date plus the cooling-off period days, Seamless will determine the terminated premium by adding the prorated premium to the Termination Fee.

  • For instance:

    • Cooling off period is 15

    • The policy period is 01/01-31/12, Policy period premium = 12.000 USD

    • Predefined termination fee = 100 USD

=> When termination effective date is 13/01, termination fee will be 0

=> When termination effective date older than 16/01, termination fee will be 100 USD

2. Sales discount levels

FieldsField

Description

Sales discount levels configuration:

  • Sales Discount Level 1

  • Sales Discount Level 2

  • Sales Discount Level 3

These are tied to Sales Discount permissions each of which is for a level.

For example:

A user has “Sales discount level 2” permission, and the configured value for “level 2” is “30” as in the screenshot above. This user can only input a discount percentage up to 30% during quote acceptance.

3. Policy summary

FieldsField

Description

Policy Summary Document Template

Policy Summary Email Template

It uses the selected document/ email template to generate policy summary documents/ emails. This configurable applies at the tenant level

4. Policy termination

FieldsField

Description

Policy Termination Email Template

It uses the selected email template to generate a termination email. This configurable applies at the tenant level

When clicking on this, the dropdown list of available email templates will be shown to select the default termination email template.

5. Quote summary configuration

FieldsField

Description

Quote Summary Document Template

Quote Summary Email Template

It uses the selected document/ email template to generate quote summary documents/ emails. This is at the system level, not the product level.

6. SOA Document configuration

Field

Description

SOA Document Template

It uses the selected document template to generate SOA document. This is at the system level, not the product level.

7. Quote related entity configuration

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You need to tick on the option Use Quote Related Entity to enable the related entity in a quote https://contemi.atlassian.

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net/wiki/spaces/SHC/pages/edit-v2/1870725128#4.-Related-entity

By clicking on the image-20240828-074739.pngImage Added button, you can configure the quote’s related entity. For now, you can define the relationships of entities in the quote module. You can view more about the entity module in Entities

  1. One quote can map with multiple entities with the same relationship, or different relationships (1)

  2. In each relationship, you need to define the name and the type of it. Currently, Seamless only supports the type “Intermediary” (2)

  3. In each relationship, you can define multiple related entities

    1. For each related entities, you can set up its name so Seamless can know to map (3)

      1. For instance, you have 4 entities in your tenant: Internal Introducer, External Introducer, Contemi broker, Contemi introducer

      2. The relationship between Internal Introducer, External Introducer and the quote module will be Intermediary

    2. You can also set up the default new business sales commission, and renewal sales commission of the entity (4)

    3. You can define the minimum and maximum records for per entity in a quote (5)

      1. For instance, when you set min: 0 and max: 2 then the user can select from 0 to 2 internal introducer in a quote

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After finishing, click on the SAVE button to apply the configuration .

8. Shared lookup

Field

Description

Shared Lookup

The shared lookup data can be used in any product in your tenant. Examples are TaxRates, PostCodeToCountyMapping, City, etc. See Lookup tab

Please notice that the shared lookup cannot be UNDONE after override. Please always create a backup file before updating.