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The Message Center in Seamless is used to manage chat conversations in the system. This is a centralized place for support team or customer service agents to handle chat messages with their customers.

Currently, Seamless using WhatsApp Business Platform with Twilio for messaging services.

The Message Center is under the COMMUNICATIONS menu:

image-20250106-105756.png

Topics under the Call Center:

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If you would like to request an article, drop us a mail at seamless.support@seamless.insure

[Seamless Help Center]