[Seamless Help Center]

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Seamless provides you the ability to generate a PDF document with multiple policies inside, which is called a Policy Summary document.

Seamless provides you the ability to generate documents for multiple policies in just a few clicks. Whether you need a Statement of Account or a Policy Summary Document, this guide will walk you through the process step by step.

With Seamless, you can:

  • Generate a Statement of Account to track unpaid balances in two key ways

  • Create a Policy Summary Document that compiles essential details for selected policies.

  • Download and share these documents via email.

Policy summary document

 Generate policy summary document
  1. Click the Generate Summary button

  2. Select the policies you want to generate. You have the option to customize the policy list by choosing filters at the top of the page.

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  3. Click the Select button

  4. Wait for Seamless to generate the PDF file. The recent file will be displayed on the policy list.

 Send policy summary document
  1. Click the Send Summary button

  2. Select the policies you want to generate. You have the option to customize the policy list by choosing filters at the top of the page.

    1. image-20240519-090409.png
  3. Click the Select button

  4. Choose the sending method: you can choose either sending the summary document only, or sending the summary document with all policies' static attachments

    1. image-20240519-090637.png
  5. Click the Next button

  6. Choose the recipient: can be one of the seller of the selected policies, or yourself

    1. image-20240519-090806.png
  7. Wait for Seamless to generate the PDF file and send it to the recipient mailbox. The recent file will be displayed on the policy list.

Statement of account document

image-20240519-085152.png

Before you begin

  • The feature must be turned on

  • The user must have the role Generate Policy Document to access and generate SOA document

 Generate SOA document
  1. Access to the Policies list of a customer account

  2. Click on the Generate Statement of Accounts button

  3. Select the policy currency you want to use for generating the document. Please note that this dialog will only appear if there are multiple currencies listed in the policy.

    1. image-20240519-085407.png
  4. Click the Select button to confirm your selection

  5. Wait until the document is generated

  6. View the recent Statement of Accounts document in the policies screen

 How to configure SOA document template
  1. Access Product Settings

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  2. Scroll down to SOA DOCUMENT CONFIGURATION section

  3. Select your template

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  1. Click Save to accept your change

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