Cause Type is to define reasons that caused injury / damage. A claim type can have several cause types.
To access to this page, please see https://contemi.atlassian.net/wiki/pages/resumedraft.action?draftId=1762296043
Add new Cause Type
On Cause Types tab, click + Add New Cause Type button, it will show the popup to add a new Cause Type.
On this popup, you need to provide:
Cause Type Id: unique identity of the cause type
Cause Type Name: name of the cause type
After you’re done with required cause type information, you need to click Save to accept creating new cause type. The new cause type will be added and displayed in the Cause Type list.
Edit existing Cause Type
On Cause Type list, click on Edit button of one Cause Type. It will show Update Cause Type popup where you can update the Cause Type Id and Cause Type Name.
After you’re done with required cause type information, you need to click Save to accept the changes. The changes will be reflected in the Cause Type list.
Delete existing Cause Type
On Cause Type list, click on Delete button of one cause type. It will show a confirmation.
If you’re ok, please click Yes to accept deleting the Cause Type. The Cause Type will disappear from the Cause Type list.
You cannot edit or delete a claim type if it’s used in Claim Transaction Details Levels (Claim Type, Cause Type, Claim Element and Mapping)