This page contains configurations for aspects related Claim such as Payment, Notification or Reminder
To access to this page, please see Claim Settings
Payment Approval: the proportion of payment amount that get approved automatically, details in part “Random check on auto approval payments” of Auto Payment Approval
Default Hourly Rate: Enter the default hourly rate for each time recording in Time Tracking tab Time Tracking
RTV Rate: Enter the percentage of RTV Reserve/Payment amount that get calculated automatically
Manual Payment Approval Assignment: Enable/Disable the manual selection of payment approvers, details in Manual Payment Approval
Pending Payment Approval Reminder: Enable/Disable sending reminder to approver(s) at schedule via selected channels in case of pending payments. Where the schedule is set by: After day(s) assignment without action, reminder will be sent every day(s), repeated a maximum of times.
Pending Payment Approval Notification: Enable/Disable sending Notification to approver(s) on the configured schedule via selected channels in case of pending payments
Missing Claim Document Notification: When enabling this, user is able to send the request notification manually in case of requesting documents from customer. The notification is configured by selecting channels that the notification will be sent thru and templates already having created in Document Management
Supported Payment Methods: Multiple selecting from the dropdown list of payment methods which system is supporting