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1st part is questions about Claimant. See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1762197598/Claim+Form#%E2%80%9CClaimant%E2%80%9D-section
2nd part is generic claim questions which are not specific to any products (means all products will have these claim questions). See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1761935570/Claim+Form+Layout#%E2%80%9CClaim-form%E2%80%9D-layout
3rd part is claim questions which are specific to the product of the claim. See https://contemi.atlassian.net/wiki/spaces/SHC/pages/1761935570/Claim+Form+Layout#Configure-Product-specific-layout
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This is the fixed section to capture the claimant information. You can enter claimant information manually or copy from Policyholder or select from recipient list (See Recipient Management).
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When you select an existing recipient from the list Select From Recipient List, system will automatically populate recipient information into claimant fields. For ex:
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If you enter NIN/Org. No. into NIN / Organisation No. field and click on Magnifier icon, system will try to search for the account with that NIN/Org. No.. If there is a matching account, it will show a confirmation like this.
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If you select Yes, the account information will be populated into claimant fields.
Related Topics
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