Introduction
Product Settings - Product Settings tab allows you to manage global settings on products in your tenant. It includes settings on the following items:
Quote validity & discard
Automatic renewal
Policy automatic emails
Quote/policy email recipient
End date handling scheme
Sales discount levels
Policy summary
Policy termination
Quote summary
Pre-requisites
In order to access product settings, users should have “Manage product settings” permission and go to the cogwheel on the right side, and choose the menu “Product settings”, then select tab PRODUCT SETTINGS.
PRODUCT SETTINGS
Quote validity & discard
Fields | Description |
---|---|
Quote Validity (Days) | The number of days that quotes are valid from the created date. After quote validity period, if quotes are not purchased, they are set to state “Expired”. |
Expired Quote Discard Period (Days) | The number of days that the expired quotes will be discarded automatically by the system. |
Automatic renewal
Automatic Renewal Period (Days) must be greater than Automatic Renewal Purchase Period (Days).
Fields | Description |
---|---|
Automatic Renewal Period (Days) | This setting defines number of days before policy expiry, renewal quote will be automatically created by the system. |
Automatic Renewal Purchase Period (Days) | This setting defines number of days before policy expiry, renewal quote will be automatically purchased by the system. |
Default Renewal Mode | This setting defines the default renewal mode for a new policy when it’s created when there is no defined product configuration. <Coming soon> |
Policy automatic emails
Fields | Description |
---|---|
Policy Automatic Emails | Check box, if ticked, policy emails are automatically sent out after purchase. |
Quote/policy email recipient
Fields | Description |
---|---|
Quote Email Recipient Policy Email Recipient | Two possible answers, “Seller’s Email” and “Customer’s Email”:
|
End date handling scheme
Fields | Description |
---|---|
End Date Handling Scheme | Two possible answers, “Annual” and “Renewal Date Alignment”:
|
Sales discount levels
Fields | Description |
---|---|
Sales discount levels configuration:
| These are tied to Sales Discount permissions each of which is for a level. For example: A user has “Sales discount level 2” permission, and the configured value for “level 2” is “30” as in the screenshot above. This user can only input a discount percentage up to 30% during quote acceptance. |
Policy summary
Fields | Description |
---|---|
Policy Summary Document Template Policy Summary Email Template | It uses the selected document/ email template to generate policy summary documents/ emails. This is at the system level, not the product level. |
Policy termination
Fields | Description |
---|---|
Policy Termination Email Template | It uses the selected email template to generate termination email. This is at the system level, not the product level. When clicking on this, the drop down list of available email templates will be shown to reselect the default termination email template. |
Quote summary
Fields | Description |
---|---|
Quote Summary Document Template Quote Summary Email Template | It uses the selected document/ email template to generate quote summary documents/ emails. This is at the system level, not the product level. |
Shared lookup
Fields | Description |
---|---|
Shared Lookup | The shared lookup data can be used in any product in your tenant. Examples are TaxRates, PostCodeToCountyMapping, City, etc. See Lookup tab Please careful when changing lookup here. It can be UNDONE. Please always create a backup file before updating. |