Global settings on Products

Quote Validity (Days)

The number of days that quotes are valid from the created date.

• After the quote validity period, if quotes are not purchased, they are set to state “Expired”.

Expired Quote Discard Period (Days)

The number of days that the expired quotes will be discarded automatically by the system.

Automatic Renewal Period (Days)

This setting defines the number of days before policy expiry, renewal quote will be automatically created by the system.

Automatic Renewal Purchase Period (Days)

This setting defines the number of days before policy expiry, renewal quote will be automatically purchased by the system.

Policy Automatic Emails

Check box, if ticked, the policy emails are automatically sent out after a policy is purchased.

Quote Email Recipient

Policy Email Recipient

Two possible answers, “Seller’s Email” and “Customer’s Email”:

• If “Seller’s Email” is selected, emails are sent to the user who creates the quotes/policies.

• If “Customer’s Email” is selected, the recipient is the customer to whom the quotes/policies belong.

End Date Handling Scheme

Four possible answers, “Annual”, “Renewal Date Alignment”, “Monthly” and “Annual Previous Month End”

• Annual: the quote period will be default as annual365

• Renewal Date Alignment: the policy’s end date will be defaulted as 1 day before Renewal Date Alignment. See How to align Renewal Start Date? for the details

• Monthly: the quote period will be default as 1 month

• Annual Previous Month End: TBD

Cooling Off Period (Days)

Define the cooling-off period

• Upon terminating a policy with an effective date falling between one day after the Policy Start Date and the Policy Start Date plus the cooling-off period days, Seamless will determine the terminated premium by adding the prorated premium to the Termination Fee.

• For instance:

  • Cooling off period is 15

  • The policy period is 01/01-31/12, Policy period premium = 12.000 USD

  • Predefined termination fee = 100 USD

=> When termination effective date is 13/01, termination fee will be 0

=> When termination effective date older than 16/01, termination fee will be 100 USD

Sales discount levels configuration:

• Sales Discount Level 1

• Sales Discount Level 2

• Sales Discount Level 3

These are tied to Sales Discount permissions each of which is for a level.

For example:

A user has “Sales discount level 2” permission, and the configured value for “level 2” is “30” as in the screenshot above. This user can only input a discount percentage up to 30% during quote acceptance.

Policy Summary Document Template

Policy Summary Email Template

It uses the selected document/ email template to generate policy summary documents/ emails. This configurable applies at the tenant level

Policy Termination Email Template

It uses the selected email template to generate a termination email. This configurable applies at the tenant level

When clicking on this, the dropdown list of available email templates will be shown to select the default termination email template.

Quote Summary Document Template

Quote Summary Email Template

It uses the selected document/ email template to generate quote summary documents/ emails. This is at the system level, not the product level.

SOA Document Template

It uses the selected document template to generate SOA document. This is at the system level, not the product level.

Shared Lookup

The shared lookup data can be used in any product in your tenant. Examples are TaxRates, PostCodeToCountyMapping, City, etc. See Lookup tab

Please notice that the shared lookup cannot be UNDONE after override. Please always create a backup file before updating.