1. Introduction
Product Settings - Product Settings tab allows you to manage global settings on products in your tenant. It includes settings on the following items:
Quote validity & discard
Automatic renewal
Policy automatic emails
Quote/policy email recipient
End date handling scheme
Sales discount levels
Policy summary
Policy termination
Quote summary
a. Before you begin
In order to access product settings, users should have “Manage product settings” permission and go to the cogwheel on the right side, and choose the menu “Product settings”, then select the tab PRODUCT SETTINGS.
2. Product Settings
a. Quote validity & discard
Field | Description |
|---|---|
Quote Validity (Days) | The number of days that quotes are valid from the created date.
|
Expired Quote Discard Period (Days) | The number of days that the expired quotes will be discarded automatically by the system. |
b. Automatic renewal
Automatic Renewal Period (Days) must be greater than Automatic Renewal Purchase Period (Days).
Field | Description |
|---|---|
Automatic Renewal Period (Days) | This setting defines the number of days before policy expiry, renewal quote will be automatically created by the system. |
Automatic Renewal Purchase Period (Days) | This setting defines the number of days before policy expiry, renewal quote will be automatically purchased by the system. |
c. Policy automatic emails
Field | Description |
|---|---|
Policy Automatic Emails | Check box, if ticked, the policy emails are automatically sent out after a policy is purchased. |
d. Quote/policy email recipient
Fields | Description |
|---|---|
Quote Email Recipient Policy Email Recipient | Two possible answers, “Seller’s Email” and “Customer’s Email”:
|
e. End date handling scheme
Fields | Description |
|---|---|
End Date Handling Scheme | Four possible answers, “Annual”, “Renewal Date Alignment”, “Monthly” and “Annual Previous Month End”
|
2.Sales discount levels
Fields | Description |
|---|---|
Sales discount levels configuration:
| These are tied to Sales Discount permissions each of which is for a level.  For example: A user has “Sales discount level 2” permission, and the configured value for “level 2” is “30” as in the screenshot above. This user can only input a discount percentage up to 30% during quote acceptance.  |
3.Policy summary
Fields | Description |
|---|---|
Policy Summary Document Template Policy Summary Email Template | It uses the selected document/ email template to generate policy summary documents/ emails. This configurable applies at the tenant level |
4.Policy termination
Fields | Description |
|---|---|
Policy Termination Email Template | It uses the selected email template to generate a termination email. This configurable applies at the tenant level When clicking on this, the dropdown list of available email templates will be shown to select the default termination email template. |
5.Quote summary configuration
Fields | Description |
|---|---|
Quote Summary Document Template Quote Summary Email Template | It uses the selected document/ email template to generate quote summary documents/ emails. This is at the system level, not the product level. |
6.Shared lookup
Fields | Description |
|---|---|
Shared Lookup | The shared lookup data can be used in any product in your tenant. Examples are TaxRates, PostCodeToCountyMapping, City, etc. See Lookup tab Please notice that the shared lookup cannot be UNDONE after override. Please always create a backup file before updating. |