Claim Documents
This tab contains the list of document supporting the claim. You attach the claim documents here as well.
On the example screen above, you can see there are three types of claim documents that are necessary to be attached to the claim. This list of predefined document types can be configured in Claim Document Checklist.
Upload Document
To upload the document, please click on button Upload Document.
It will show the popup where you are able to switch between 2 tabs “Upload files” from your device OR “link to an external file”
Upload Files:
Whenever screen Document is popped up, tab Upload file is always displayed as default.
Link to an external file
After filling in required information, click Save button to attach the document. The system only save the information which is in one of two tab filled in/update the latest.
The new document will be displayed in the document list with details as below:
View/Download Document
On Claim Documents list
Click on document icon in column File name to view/download document
Click on external link icon in column File Name, there will prompt a warning message before redirecting to the external link.
Delete Document
To delete a document, on Claim Documents list, please click on Delete button of a document.
It will show a confirmation popup for you to confirm. If you’re sure you want to delete, just hit Yes button. The document will be removed from the list.
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