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Account Summary

Account Summary

1. Introduction

This tab gives you all the information of the customer account via various widgets (Similar to https://contemi.atlassian.net/wiki/spaces/SHC/pages/1754955813/Dashboard?atlOrigin=eyJpIjoiOGI3YjdiYjhjNmQxNGEzY2I1N2MzNDk5YzA1MGM2MWUiLCJwIjoiYyJ9).

2. Select View

This dropdown allows you to switch between different widget views on the summary tab.

3. Available Widgets

Widget Name

Description

Widget Name

Description

Call logs

 

History

Display 4 latest activities of the account

 

Contacts

Display 4 latest contact points of the account

 

Customer score

 

Display the credit score and customer score of the account

 

Claim loss

 

 

 

Display the total claim paid & expense, and written premium of the account

 

Last reported claims

Display 3 latest reported claims

Cases

 

 

 

Display 4 latest reported cases

Notes

Display 5 latest notes, and you can create a new note directly by clicking the + button

Emails

 

Quotes

 

Display 3 latest quotes of the account

 

Policies

Display 3 latest policies of the account

 

Sales

Display 4 latest sales of the account

Rewards

This widget shows the latest rewards that a given customer receives

  • Notice that this widget is only available if you use module Seamless Loyalty.

 

Household

Display 5 latest households of the customer account

  • Notice that this widget is available when the Household feature is turned on

 

 

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